Privacy Policy

Last updated: October 2025

Gippsland Events is committed to protecting your privacy and ensuring that your personal information is handled safely, securely and responsibly. This policy explains how we collect, use and protect your information when you visit our website or contact us.

1. What Information We Collect

We collect personal information that helps us provide our event and equipment hire services, including:

  • Your name, email address and phone number

  • Event details such as location, date and equipment requirements

  • Any messages or information you share through our online contact form

  • Website data such as your IP address, browser type, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and prepare quotes

  • Process and manage bookings

  • Deliver, set up and collect hire equipment

  • Improve our website, customer service and marketing

  • Comply with legal or safety obligations

We never sell or rent your personal information.

3. Cookies and Website Tracking

Our website may use cookies and analytics tools such as Google Analytics or Meta Pixel to understand how visitors use our site.
This helps us improve website performance and tailor our marketing.
You can choose to disable cookies in your browser settings if you prefer.

4. How We Store and Protect Information

We store personal information securely in electronic systems with restricted access.
Our website uses SSL encryption to protect data sent through online forms.
We only keep personal data for as long as necessary to provide our services or meet legal requirements.

5. Sharing Your Information

We may share your information with trusted third parties who help us deliver our services — for example:

  • Payment processors and invoicing systems

  • Email hosting or IT service providers

  • Delivery and logistics partners

These third parties are required to handle your information in line with privacy and security standards.

6. Accessing or Correcting Your Information

You have the right to access or correct your personal information at any time.
To make a request, please contact us using the details below and we’ll respond promptly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Gippsland Events
info@gippslandevents.com.au